MSS Cleaning – More Reviews
18:59 06 Jun 19
I called Tuesday I believe and they were able to come out two days later. Recently moved into our new home, new carpet and two new puppies that have been somewhat resistant to potty training. The smell was a bit much but MSS took care of that. Fast, friendly and efficient service! Will use them again in a couple months as I’m sure the docs will continue to have accidents or “on purposes!”
23:44 04 Jun 19
Very professional and did a great job cleaning our carpets. We also have two area rugs which they cleaned and also, offered to take back to their place of business for a more thorough cleaning (yes, for an additional charge) - a very nice contrast to our experience with another carpet cleaner who frequently advertises on KOA, who just told us they wouldn’t / couldn’t clean them.
14:58 28 May 19
I called MSS for the very first time on a holiday weekend and spoke with Alberto who was able to get his tech, Jason, out to an urgent bio hazard situation within the hour! It was a small job, but it was so important to us to get it cleaned up fast and right, which is EXACTLY what happened. Alberto and Jason were just great. Wow! I hope to get them onto our company's preferred vendor list so that we can use them more. GREAT EXPERIENCE.
13:09 24 May 19
Great job? Jason arrived on time the morning after a snow storm and covered the other floors carefully and then cleaned the large master bedroom carpet on the second florr and then the entire rec room in the basement. He got all the stains out and the carpet dried quickly. Perfect job. Thanks... we highly recommend MSS to everyone?
20:54 17 May 19
Guy actually showed up early (that's right "early ") went straight to work. Carpet looks great, good price. I couldn't be happier. Would have given them five stars, but I don't want them to get swelled heads.
20:47 03 May 19
David Juan was great! He arrived early to the appointment and went over everything they do for the cleaning especially for the pet treatment and cleaning in my basement. I highly recommend MSS cleaning service.
14:46 27 Apr 19
It was a pleasure working MSS Cleaning. They were able to work us into their schedule in less than 24 hours and they were very professional through the entire process. Our technician, Jason, was great to work with and he did a great job on our carpets. I will always use MSS Cleaning for our carpet cleaning needs!
20:02 13 Apr 19
David with MSS arrived right on time. He did a fantastic job on our carpets. I am very pleased with the results. The equipment looked nearly new and did a great job. The carpets dried in just a few hours. I will use MSS when it is time to clean the carpets again.
20:34 12 Apr 19
My carpet has never looked so beautiful! Couch was cleaned as well, looks amazing. I’m thoroughly pleased. Your company is my new go-to. David was professional, started immediately and did not stop until finished! Thank you, for the excellent job.
23:29 03 Apr 19
Amalio and Alberto did a fantastic job of first stretching and than thoroughly cleaning my 9 year old carpeting that was apparently very unprofessionally and hurriedly installed just before I bought my condo in 2009. Alberto did a great job of some minor repairs that we're also needed. They were both very courteous and professional and I would definitely recommend them and their great Service.
17:12 03 Apr 19
Incredible service. Had spot on my carpet, came in and got it done correctly the first time. I won't use anyone else in Denver. They are the best by far. Don't bother using anyone else. Friendly service, great communication and quick/efficient job.
01:03 28 Mar 19
Remarkable service for a quick-turnaround request. Alberto and Jason were conscientious, professional and easy to work with. We will definitely use MSS Cleaning for all our properties.
17:33 20 Mar 19
Great communication. Very fair charge. Unfortunately they could not resolve a stain issue in my carpet but they worked very hard to to that. Alberto was very polite and hard working. I would recommend them to my friends.
15:00 18 Mar 19
MSS notified us at every step of the way about the time of our cleaning, the name of the technician and when he would arrive. Our carpets are much cleaner than they were when cleaned by the last two companies we used. I highly recommend MSS.
02:44 11 Feb 19
Gilberto Perez-Martinez came out to my house and I explained what I wanted and why and he did exactly what I wanted and exceeded my expectations. Our carpet looks almost new and that’s a lot to say with 4 dogs and 2 cats. Id definitely re-book Gilberto with MSS cleaning again in the future Thank you
23:10 05 Feb 19
My favorite part about working with MSS is they always picked up the phone day and night and I never had to leave a message or play phone tag. Such a refreshing vendor to work with! They were also very flexible with our schedule and quick to respond to our issue!
15:14 04 Feb 19
It was super easy to work with MSS Cleaning. I liked being able to book online and they were flexible when I had to change the appointment time more than once. Gilbert was early/on time to our appointment and finished everything quickly.
20:01 01 Feb 19
These guys did a fantastic job! Carpet was in rough shape and they brought it back to life. Very reasonable price and very friendly service! Very helpful in providing recommendations and upgrades to the service, but not pushy. Would highly recommend!
23:45 30 Jan 19
I had to move out of my place in Westminster and needed my carpets professionally cleaned. Not only did I get a great price, I got a great cleaner, Gilberto! He was very nice and got my carpets cleaned and smelling fresh! If you need your carpets cleaned, please call this company!
21:59 30 Jan 19
Outstanding service and prices. The guys came in and did an amazing job. Very friendly and professional. Where to go MSS! 5 Stars!
22:14 21 Jan 19
Mike did an outstanding job cleaning my carpets. He was kind, respectful, knowledgeable and informative - communicative every step of the way. He gave me all of my options and his own recommendations. I felt I was able to make an informed decision on what products/services I chose. The end result was a higher quality than any carpet cleaning I have ever had done. My carpets look better than they did when I moved in! Thank you Mike and MSS! Won’t be choosing anyone else in the future.
02:43 11 Jan 19
Mike was pretty awesome. I thought the carpet was pretty much a waste but after a couple hours I thought Mike had replaced it. Looks great! And the stairs look better than ever. Very friendly and knowledgeable. Will be using them again!
01:30 06 Jan 19
Phenomenal experience from start to finish. Mike and Dave were on time, provided different options to get the most out of our budget. They worked so hard to get stains out and explained why if they couldn’t. They worked well as a team and were done with precision in a small time frame. I will not use another company again. Never had a red carpet/white glove experience like this. Thank you MSS Cleaning. We appreciate you!
22:46 28 Dec 18
Mss Cleaning did a great job of stretching our basement carpet after it had been rolled back for water damage. While at our house they also cleaned two area rugs. Good work and pleasant representative.
20:41 27 Dec 18
Mike did an incredible job! The Guarantee their work in the stand by it. My son had spilled red soda die on our new carpet they were able to remove the red spot it look good. But since it was brand new carpet we decided to patch it since we had leftover carpet from when it was installed. His patch job was flawless it looks like nothing even happened. I highly recommend MSS!
14:42 30 Nov 18
Gilberto has been to our house twice now to help with both stains and pet odor. He is always on time, professional and very personable. Prices have always been crystal clear from the start and the service has been great. We will continue to use and recommend MSS Carpet Cleaning Services 🙂
22:31 12 Nov 18
Andrew was a true professional, confident and delivered exactly what was promised. Our client had rust in new wool carpet and we were concerned about the removal. Not only did the rust come right out, but the technician was early, thoughtful and did all he could to protect the corners and work area. We will definitely be using them in the future!Tracie SchaeferDirector of OperationsMOTIF Design Solutions
21:24 29 Oct 18
MSS Cleaning did a thorough job cleaning and stretching my carpets. They went out of their way to ensure that I as happy. I highly recommend MSS Cleaning!
12:50 27 Oct 18
MSS was very easy to deal with and extremely professional. The communication was great. I would highly recommend this company.
18:12 26 Oct 18
Wonderful in every way. I checked out the competitors too, and have hired them for some sofas in the past, but MSS is WAY better! Thank you, guys for being so great in your work and for being affordable.
18:59 13 Oct 18
These guys were great! They fit us into their schedule quickly and took care of stains that other companies had struggled with. They easily removed a recent stain from computer ink as well.
14:44 27 Sep 18
MSS cleaning worked me in at the last minute and was prompt, very professional. They were able to get my carpet cleaned when I thought I was going to have to replace it. Great job!
18:53 24 Sep 18
MMS was very professional and accommodating! We have a puppy and they did an amazing job getting our carpets fresh and spotless again! I highly recommend and will be using them again!
23:44 18 Sep 18
Excellent service and communication! Andrew and his team were very accommodating with our last minute schedule changes and fit us in within a few days after we had to cancel our initial appointment due to an emergency. We had our basement carpet and a sectional sofa cleaned. The team called to let us know they were on their way and showed up a bit ahead of time. Gilbert and Alberto took their time and did an excellent job, they were careful with the hoses and equipment and encouraged us to check everything to make sure we were happy. Great customer service, friendly crew, great job, and reasonable pricing - I'll be using MSS Cleaning again.
17:29 14 Sep 18
The people at MSS were all good listeners so they understood exactly what I needed. They were flexible as I cahnged my mind on a couple of aspects in the job order. And the work they completed in stretching and cleaning my carpet was excellent.
20:33 13 Sep 18
Incredible service. The technician showed up promptly. He was very courteous and explained their approach to cleaning, removing stains, and odors. Their equipment is all new, clean, and well maintained. He was extremely thorough, worked hard, and the results are amazing. I have 2 Huskies and our carpet has never been cleaner. Highly recommend!
01:11 05 Sep 18
They send me updates consistently with confirmations of my appointment and update as to when I can expect my technician. The technician, Adrian, did an excellent job. I highly recommend them.
23:14 24 Aug 18
I had two couches cleaned, while the first time they came out was not the best experience or cleaning job, Andrew called me right away and set up another truck to come out and make it right. The two technicians that came out were very professional and did a great job! They are went above and beyond to fix the first job that didn’t go as well. Andrew explained to me that the first technician was more of a commercial guy stepping in to help when they were short handed and wanted to make my job right! I can’t say enough about how good the cleaning job was and how Andrew and his team made it right as soon as possible. They even cleaned my two throw rugs! I would highly recommend using them! Thanks MSS Cleaning!
23:21 10 Aug 18
Alberto was great! Ended up coming 30 minutes earlier than scheduled (which worked better for me) and then got completely done in AN HOUR. Awesome work. Cleaned the carpets of 4 dirty college rooms that I thought were uncleanable. Everyone needs to call these guys for your carpet needs!!!!
20:49 31 Jul 18
Alberto was awesome! He showed up on time and was very efficient in cleaning our apartment for move-out. Communication with MSS to get a quote, set up an appointment, and updates leading up to our cleaning was very quick and professional, and their quote beat the competition by 30%!
21:55 27 Jul 18
Awesome experience with this company they were on time and did a great job. Mike was our tech and he was fast and very honest about a piece of furniture that was unable to be done. So he simply took it off the To do list and didn’t waste out money. Thanks
17:59 25 Jul 18
Lucius was very professional and courteous. He shared the different options to clean our pet stained carpet and was not pushy with the higher priced option. He used the most cost efficient method that would get the job done. Recommend to anyone who has had pet accidents and needs the carpet cleaned!
David L. Owen, Jr.
17:36 14 Jul 18
We hired MSS Cleaning because of the ratings. We are not disappointed. Our daughter moved out with her 2 dogs. After MSS shampooed the carpet it looks like new again. Highly recommend this company.
14:05 25 Jun 18
MSS came and cleaned the carpets of our 4,000 sf office and did an amazing job. I called and got a quote the same day. Price was extremely reasonable, especially for the high quality of work. Service was scheduled within a week of quoting. Would definitely use again!!
02:48 12 Apr 17
I have become a customer for life. After awful experiences with other carpet companies, it was a breath of fresh air to find one with the customer service, reasonable prices and amazing cleaning that MSS performed. The company was very accommodating to my schedule, they gave me an actual service time (not a 3 hour window), the carpets look immaculate, and the technician (also the owner) treated our home with respect. My schedule actually changed the night before the appointment, and they were able to accommodate my schedule by coming over 30 minutes prior to the scheduled time. Just incredible.
04:26 06 Apr 17
We were getting ready to list our house and needed somebody to come out and clean carpets. The scheduling was easy and they were flexible with the different requests we had. They cleaned our bathroom tile and even cleaned our area rugs outside on the patio. They also brought in fans to help the carpet dry. Couldn't be happier with the service or the result!
03:43 29 Mar 17
My carpets were dirty. It was as if the owner that had my house before me had never cleaned the carpets. I was going to replace them, but MSS was recommended to me by my colleague. Alberto was great. My carpets are sparkling. He even came in and replaced some pieces that had bleach stains! Thank you!!!!
16:20 20 Mar 17
I've known the owner for more than a year and I amazed at his focus on his customers. MSS Cleaning has a great team and is the only cleaning service I would use due to the quality and confidence I have in them. It's refreshing to see a business that takes pride in their work and overall operations.
18:52 13 Mar 17
As a 25 year owner of a high end retail rug store in Colorado, I am very impressed with Andrew's knowledge and service. His knowledge extends to his managers and employees. I rest assured in his team because of his leadership in his company. First of all, he and his staff knows how to take care of cleaning many different materials in my home and business. They do an amazing job! They are on time and target to meet my needs. They work with great respect for my property and I feel most confident in trusting this team.I highly recommend MSS CLEANING
20:49 29 Dec 16
I submitted my request for a quote just yesterday morning (12/28). Andrew replied before I could even believe he received the request! His price was reasonable and he was able to fit me in today which I thought was fantastic. His tech Alberto called ahead of time to confirm and arrived right around the time I scheduled. He cleaned a basement sofa for me (original request). He also cleaned my family room carpet and portions of 2 microfiber sofas in my family room - it all turned out amazing! Alberto even cleaned part of my living room carpet where we had moved the basement sofa to be cleaned! I have also had some issues with my new-ish kitchen floor and both Andrew and Alberto have been so helpful troubleshooting solutions. I already scheduled them for next week to take care of that issue, per the plan we came up with. I will be using MSS cleaning for other projects in my house in the future - they were prompt, reliable, reasonable and helpful. What more could you ask for?
21:07 16 Dec 16
MSS Cleaning exceeded expectations. Affordable, professional and the quality of work is the best I've seen. Could not recommend highly enough!
22:44 12 Dec 16
So, I've used Andrew twice now and I can't say enough about him and his team. I know his company does big jobs so I was initially worried about the relatively small tasks I needed done.It was no problem at all. They were timely, effective and professional. There was a small mishap with an item but Andrew went well above and beyond to make it right.Would highly recommend them and will definitely use them again.
15:23 17 Nov 16
We had a terrific experience with Andrew and all of Metrosource Services! They are extremely professional, friendly, prompt and their work is very thorough! Our (cream/white) carpets were an absolute mess and I desperately needed them cleaned before hosting Thanksgiving. Andrew scheduled us right away and walked me through the entire process. After the carpets were cleaned, I had some questions about spot treatment before getting out carpets cleaned again next year. He recommended some products and even dropped off a bottle of spray to try! I will definitely use Metrosource again next year!!
02:57 15 Sep 16
Metro Source Services came by and deep cleaned 3 carpeted bedrooms, 3 tiled areas, and one large shag rug. The difference was night and day!! They came with commercial grade heavy duty equipment, even for our small job. It was fast and efficient. Alberto did an amazing job! Would immediately recommend them!