MSS Cleaning – More Reviews

Rachel Ratterman
Rachel Ratterman
23:02 06 Sep 22
Wes arrived on time and was polite and professional. He moved small items and pieces of furniture in order to clean as much of the carpet surface area as possible. Easy and clear communication, price quote was accurate and fair. Satisfied customer. Will use again in the future.
Gary Lee
Gary Lee
18:31 29 Aug 22
Very efficient organization. Sent texts and emails several days ahead as well as the day before as a reminder for the appointment. Staff showed up on time, dressed properly and courteous. The carpets looked great and there were no problems.
Patrick S
Patrick S
05:02 24 Aug 22
Wonderful experience. Booking and pricing were easy and straightforward. Aaron showed up on time, was professional and pleasant to speak with, and completed the job as agreed. Great experience throughout!
Floyd Wade
Floyd Wade
17:08 17 Aug 22
Wesley, a representative of the company is personable and truly dedicated. This up and coming company is formidable. I Do recommend their service. Also, they're hiring responsible dedicated candidates. Great opportunity.Floyd
Brooke Perna
Brooke Perna
20:23 08 Aug 22
I've used MSS Cleaning several times now to clean our upholstered couch. They've continued to do a great job and were right on time at the top of the arrival window, which I really appreciated. The machine they use to clean runs out to their truck, so try to schedule your cleaning for a nice day since your door or window ill need to be open while they work!
Tiger Wolf
Tiger Wolf
23:00 30 Jun 22
I've had MSS Cleaning out for two separate jobs so far, the first for Carpet Cleaning, and the second for Stretching and Cutting of the carpet (to remove waves that were in it when we purchased the home)Wesley and Mike have both been fantastic with communication, promptness, quality of service and personality. Highly recommend using this service if you have any professional carpet needs.
Pamela Vanderpool
Pamela Vanderpool
23:17 06 Jun 22
Aaron with MSS cleaned our carpets today. Great job, great attitude. You can tell he's a rare soul, someone who loves what he does and is good at it. AND on top of all that, he is gracious, friendly - just a great experience! He even worked around my free-range hens without a blink. Highly recommended.
Anna Stevens
Anna Stevens
04:44 24 May 22
I really appreciate the tech's advice and patience when he arrived at the property. He helped me think through how the tile cleaning would impact my older floors, which helped me make the right decision for the house. They cleaned all the carpets for me, and the odors and dirt are all gone. Very impressive. They were easy to get on the phone to schedule the appointment, and they were on time the day of the appointment. Good experience all around.
F
F
03:22 27 Apr 22
If you're looking for a company to clean your carpets for your business, then look no further. MSS cleaning did a fantastic job of cleaning our carpets. I was able to tell the difference. Prices were reasonable, and the prices were better than their competitors. They were easy to work with as far as scheduling and were accommodating. I would recommend them.
Pamela Hora
Pamela Hora
12:02 16 Mar 22
Appreciated the communication when traffic caused a delay in their scheduled arrival time. We were worried we might have to replace our carpet after we discovered our dog had urinated in an area of a room multiple times. We had used special cleaners and our carpet cleaning machine several times, it helped some, but the smell still lingered as we just couldn’t deal with it ourself since the area had dried when we caught it. MSS was able to get the job done. So thankful and relieved!
Andy Hester
Andy Hester
17:36 07 Mar 22
MSS cleaned a medium sized hallway carpet stain for our condominiums. The stain was caused by a dropped bottle of full Bailey's, so it was rather ugly and tenacious. I tried to tackle the stain myself first, but it quickly became obvious I needed a professional. While the carpet wasn't entirely restored (the texture remains harder), I don't know if anyone could have saved this carpet. They managed to completely remove the discoloration, and when I called them back about the texture, they immediately scheduled a follow-up to give it a second try, no extra charge. During the whole process they were professional and kind, and I look forward to working with them in the future!
Kelly Schoeppler
Kelly Schoeppler
15:22 01 Mar 22
I would definitely recommend MSS. They are professional, easy to work with, timely, and they do a fantastic job! Excellent service. I will use MSS again in the future.
Linda Pryor
Linda Pryor
00:17 18 Feb 22
We had some "bubbles" in our carpet that was only a couple of years old and needed to have it power stretched. MSS Cleaning did a FANASTIC job. They were incredibly professional, highly competent and reasonably priced. Their team knew exactly what needed to be done and went above and beyond. HIGHLY recommend!!
Char Dunn
Char Dunn
17:46 14 Dec 21
I highly recommend MSS Cleaning. Wesley did an awesome job suggesting the level of service I needed to remove stains from my puppy and other dog. It was not cheap but much cheaper than having to replace the flooring. He made sure everything looked good and that I was happy before leaving. There were a few stains they were not able to get up but that was because of the icy product I used to try and clean it up. Great service!!
Linda Hada
Linda Hada
22:16 18 Jan 21
Ramiro was on time, professional and efficient. He was such a gentleman and I noticed that he wore his mask the whole time. He listened to what I wanted and thoroughly explained answers to my questions. I will definitely use MSS again!
Alexa Go
Alexa Go
17:43 15 Jan 21
I had some carpet on my staircase and master bedroom cleaned by MSS. They were very responsive and had the availability I was looking for when I called. I found their pricing reasonable and transparent. On the day of service, the cleaner, Ramiro, arrived on time and completed the job in a timely, professional manner. Carpets look great now! I’d definitely use these guys again
Toni Raynier
Toni Raynier
22:45 22 Dec 20
The gentleman who came in was friendly, courteous, and professional. He listened to what I wanted and offered suggestions on how to get it done. I'm incredibly pleased with the results! Will definitely be contacting them in the future for anything carpet related. Thanks again guys! ??
Colter Harnas
Colter Harnas
14:50 13 Dec 20
Wonderful experience with MSS! After moving into an apartment that had not been reasonably cleaned from prior tenants, I knew I needed the help of professionals. I was able to schedule a morning appointment with only two days notice, which was great. Alberto showed up on time, was super friendly, and did an excellent job. The carpets look better than I would’ve imagined possible, and the pricing was very competitive.I would absolutely use MSS again, and specifically recommend Alberto.
Dan Medina
Dan Medina
19:17 24 Nov 20
Update** This is my third time using MSS and they have not disappointed. This last time I had David, who did an exceptional job. The carpets were cleaned nicely and David was pleasant to work with. I will continue to use this company for all my carpet cleaning need.Gilberto did an amazing job cleaning my carpets. The carpets were older and in pretty bad shape. I honestly wasn’t expecting them to get very clean. Boy was I wrong. Gilberto arrived on time and got the carpets looking new again. He was very respectful to the home and a pleasure to work with. The price was beyond reasonable and the service was top notch. I highly recommend MSS Cleaning and Gilberto for your carpet cleaning needs. I will definitely use this company again in the future.
Steve N
Steve N
17:13 27 May 20
Had them do both carpet stretching and cleaning. David was prompt and did an excellent job at both tasks. Carpets look great. Very professional job.
Cynthia Medina
Cynthia Medina
01:08 20 May 20
Juan David was amazing! Arrived early, explained my options and the process thoroughly. He did an exceptional job and my carpets look great! Highly recommend MSS and Juan David!!! Thank you tons!
Richard Hansen
Richard Hansen
21:38 15 May 20
Nothing but great things to say about these guys! I brought an older puppy home a month ago. We had a few accidents before we got the routine down. These guys were on time, courteous, professional and the carpets look like new.
David Bennett
David Bennett
21:48 13 May 20
Gonzalez's was our technician and he was very pleasant and very knowledgeable about the trade! they were able to fit us in the next day and now my carpet looks brand new
Amy Zimmerman
Amy Zimmerman
19:07 26 Feb 20
David Juan Hernandez is amazing. He was so nice, very knowledgeable, experienced, and such a hard worker. My carpet was in terrible shape thanks to my puppy and it looks brand new! I highly recommend MSS and specifically David Juan Hernandez!
elizabeth kinkopf
elizabeth kinkopf
17:09 25 Feb 20
I bought a used, well taken care of couch, which needed cleaning, I hired the company MSS Cleaning Denver. After cleaning (ruining) the couch, he called me up to show me the what two of the cushions looked like. He had already ruined the entire couch but I told them to stop, since they were making it worse - the white cushions were turning shades of grey/black. The technician was very rude and condescending. I had him stop and told them to send out another technician, who arrived and maded a bad situation even worse. I told him to stop and leave and called the manager.The manager (Alberto Salazar) was extremely rude, trying to tell me its "my fault", since I must have misused the couch (his words), and now it's my problem and he won't do anything to make it right.After explaining to Ablerto that since they were cleaning professionals, they would know the best way to resolve this - again he was very rude and said "We stand by our process and procedures, and to not accept any liability in this case".They ruined my couch and basically told me to deal with it, since they are done and have no more responsibility.
elizabeth kinkopf
elizabeth kinkopf
18:42 24 Feb 20
I had them clean a $4,000 cream colored couch that was about a year or so old. The fabric care tag on it says not to wash it with water, as it will damage the fabric. They showed up to clean it, made it sound like it would be an easy process and I left them to clean it. I was horrified to see what happened—the whole couch was a dark gray color, and I believe it’s because they used water on the fabric. This was a great couch in good condition. It was about 90% clean and they somehow made it dirtier. I spoke to the owner and gave them another chance to make it right. They returned the following day, and to their credit, they were able to clean two of the cushions to the precious cream color, but they completely damaged the fabric. The weave of the fabric separated because of them, and the owner refused to take responsibility and blamed me for not taking care of my couch (which is false—it was in great shape before they touched it). He was rude, belittling and I would not recommend their services to anyone. I asked him to compensate me for a new couch, as mine is now unusable, and he said they wouldn’t do that, but they would take care of me by not charging me for their service. I now have a ruined couch with mismatched cushions because they only fixed two of them. For a company that claims to be the best in the business, I expected better.
Joyce Burford
Joyce Burford
21:24 03 Feb 20
I had a great experience with MSS Cleaning. It was so easy to book online and once I did they were able to get my carpet cleaned within a day or two of booking. I then received a text right away confirming the appointment. It was a tad expensive for a little bedroom carpet (minimum of $150), but it was worth it as I was putting my unit on the market and needed the carpet cleaned asap. The guys were super responsive to my texts and questions.
canonarm17 playz
canonarm17 playz
22:10 29 Jan 20
I needed some cleaning for a commercial project done quickly. They had a technician on site within a couple of hours. They stayed in constant contact via text and email and did an outstanding job. I highly recommend them
Katharine Gallier
Katharine Gallier
01:02 05 Jan 20
Had these guys come over after another company failed me. They were EXCELLENT. Went above and beyond, friendly, professional and my carpets look amazing. Couldn’t be more pleased. Will never use anyone else again.
Mandey Kay
Mandey Kay
21:28 02 Jan 20
I scheduled with MSS after reading great reviews. What a great experience! David was communicative when running a little late. My carpets and stairs look amazing. David really takes pride in his work! Will definitely be using them again!
Rebecca Drogen
Rebecca Drogen
19:18 02 Jan 20
I called MSS based on the many positive reviews I read on google and yelp. Alberto answered the the call and we scheduled a time to clean my carpets. Two days before the scheduled time, I realized I would not be able to keep the appointment, and I called Alberto to reschedule. He was able to schedule for a day sooner! Jason was on time and very pleasant. We looked at the areas that showed traffic marks and he said he’d do his best. He did an amazing job! The carpets look like new! I wish I’d known about MSS years ago, and highly recommend this company.
Ryan Haynes
Ryan Haynes
15:55 18 Dec 19
Quick, responsive, explained everything they were going to do. Well priced. In and out with no hassle. Would use them again for sure!
Enna
Enna
18:03 12 Dec 19
Called for a last minute carpet cleaning in 8 rooms! MSS Cleaning came in just a few hrs. Both the gentleman on the phone and the gentleman who came to clean we’re very kind and respectful. Best of all they were fast! Very happy with my service.
Lori Gerlits
Lori Gerlits
13:15 05 Dec 19
This company is great! I called inquiring about stretching and cleaning only our family room. Pricing was very reasonable, AND they came to my house the same day! I fully expected it might be a few days out, so was truly amazed that they squeezed me and made my day to get the job done so quickly! They communicated by email and text, confirmed the plan, and the tech reached out when he was enroute. Gonzalo (tech) was awesome! He was very detailed, explained what was needed, provided progress updates, and the end result was awesome! They are a small business that take pride in what they do, and They are tremendous!
george gordon
george gordon
19:45 07 Nov 19
David was out this week to clean our carpets, including a long staircase. He did a great job. We used MSS a couple years ago & were so pleased that time that we chose to call them again. We have used two other big name carpet cleaning services & neither of them did the thorough job that MSS does. Our carpet is older, but they do such a good job, we haven't felt the need to replace it.
george gordon
george gordon
19:45 07 Nov 19
David was out this week to clean our carpets, including a long staircase. He did a great job. We used MSS a couple years ago & were so pleased that time that we chose to call them again. We have used two other big name carpet cleaning services & neither of them did the thorough job that MSS does. Our carpet is older, but they do such a good job, we haven't felt the need to replace it.
george gordon
george gordon
17:50 07 Nov 19
David was out this week to clean our carpets, including a long staircase. He did a great job. We used MSS a couple years ago & were so pleased that time that we chose to call them again. We have used two other big name carpet cleaning services & neither of them did the thorough job that MSS does. Our carpet is older, but they do such a good job, we haven't felt the need to replace it.
Jenna Doyle
Jenna Doyle
04:52 04 Nov 19
They were great! Carpets were immaculate after they were done and the customer service on my initial call was awesome. There was a cancellation on the day I needed and they were quick to schedule me in.
Nick Lewis
Nick Lewis
03:34 25 Oct 19
This company was great, they where honest with me, came out very quickly same day actually and went above and beyond what i was expecting would deffinately recommend them to my friends and family and will be using them again. Thanks guys! Nick L
Phil Horner
Phil Horner
01:09 19 Oct 19
We have older carpets that benefited from the cleaning, Jay came back to work on some spots and re cleaned our whole carpet. Just amazing service what a great team. We're very pleased. Thank you so much.
Stephanie Harris
Stephanie Harris
23:30 14 Oct 19
David was very professional and did a great job! We had vomit on the couch and he completely cleaned the entire couch and the floor below and the smell was totally gone as well. Would definitely use again if need be
Jordan V
Jordan V
21:31 09 Oct 19
I was in a pinch and needed a same day service. MSS CD to the rescue and did a wonderful job. I have had my carpets cleaned numerous times and this was the most thorough and complete job any company has ever done. MSS Cleaning goes above and beyond. I will be highly recommending them to friends and family.
Benton Family
Benton Family
17:13 04 Oct 19
amazing job. i have hired in the past many cleaning companies that all they do is vacuum with a steam vacuum but really superficially. this company really scrubs your carpets and makes them look like new. will definitely use them again. worth paying a little more but getting the job done right.
Nathaniel Gochis
Nathaniel Gochis
22:50 30 Sep 19
Very nice service. Would recommend. The only downside is that almost a week later I am smelling a little urine odor again, but I know that is not the cleaners fault! It’s my dogs. I appreciated how fast the service was and how communicative and nice Gonzalo was during the whole process. 🙂
Kristin Maresca
Kristin Maresca
15:03 30 Aug 19
Excellent service. When I called, I was able to schedule an extensive service for the next day. David arrived on time, carefully evaluated the issues, and made recommendations based on my budget. It wasn't an inexpensive job, but overall the value was great and service exceptional. I will definitely use them for regular carpet cleaning in the future.
Sarah Fletcher
Sarah Fletcher
17:07 29 Aug 19
Very pleased with the quality of their work. They were able to get us in the same day and were so nice and helpful. They did a great job with the cleaning as well. Would use them again and recommend them to anyone.
B. Von
B. Von
16:03 18 Aug 19
Highly recommended! Chose to go with this company based on their good reviews and was not disappointed. David helped us and was very friendly and did a fantastic job. He even got some paint out of our carpet that I wasn't expecting. I also liked that they have very professional scheduling with text alerts to let you know when the technician is on the way. Might not be the cheapest but you get what you pay for.
B. Von
B. Von
16:03 18 Aug 19
Highly recommended! Chose to go with this company based on their good reviews and was not disappointed. David helped us and was very friendly and did a fantastic job. He even got some paint out of our carpet that I wasn't expecting. I also liked that they have very professional scheduling with text alerts to let you know when the technician is on the way. Might not be the cheapest but you get what you pay for.
Colleen Fanning
Colleen Fanning
17:40 16 Aug 19
MSS Cleaning recently cleaned my carpet and it now looks brand new. From the estimate to the actual work, the process was excellent. I definitely recommend. The guys who did the work were extremely conscientious. Thank you!
Ron Johnson
Ron Johnson
22:49 28 Jul 19
.We had an emergency! Called our usual carpet professional who could not come for a week. So much for professional loyalty. Googled "emergency carpet cleaners" , MSS was at the top of the list. Checked the reviews, and called. Alberto responded and within an hour Jason was on my doorstep! He did an amazing job. We were very pleased. One extra that we really liked was receiving the photo of our operator Jason. We knew who coming to our home so we felt good about to whom we were opening our doors! Great job MSS!
Lisa Mathieu
Lisa Mathieu
17:08 22 Jul 19
Extremely Happy with the great job our technician David completed for us! On time, courteous, and got a carpet clean we thought was lost. Thanks for the excellent service MSS Cleaning. We will recommend you to our friends.
Dan Medina
Dan Medina
23:57 12 Jul 19
Gilberto did an amazing job cleaning my carpets. The carpets were older and in pretty bad shape. I honestly wasn’t expecting them to get very clean. Boy was I wrong. Gilberto arrived on time and got the carpets looking new again. He was very respectful to the home and a pleasure to work with. The price was beyond reasonable and the service was top notch. I highly recommend MSS Cleaning and Gilberto for your carpet cleaning needs. I will definitely use this company again in the future.
Dan Medina
Dan Medina
23:57 12 Jul 19
Gilberto did an amazing job cleaning my carpets. The carpets were older and in pretty bad shape. I honestly wasn’t expecting them to get very clean. Boy was I wrong. Gilberto arrived on time and got the carpets looking new again. He was very respectful to the home and a pleasure to work with. The price was beyond reasonable and the service was top notch. I highly recommend MSS Cleaning and Gilberto for your carpet cleaning needs. I will definitely use this company again in the future.
Jeff McGhee
Jeff McGhee
19:40 10 Jul 19
MSS Cleaning did a fantastic job for us. It's embarrassing how dirty our carpet was, but now it is perfect. Very professional, punctual, courteous, and affordable. I wouldn't hesitate to use them again!
Steve Peitz
Steve Peitz
22:20 05 Jul 19
We had great service overall. Alberto was very timely and very proficient and he showed a great deal of respect and professionalism. The carpet looks exceptionally good after stretching. Thanks and we will recommend you.
Evy Co
Evy Co
17:08 02 Jul 19
What a nice and professional group! I had a scheduling change due to a medical appointment. Alberto kindly rescheduled and the crew who showed up were also very understanding. Alberto responded to questions and I sent pictures to give him a better idea of the scope of the job for an estimate. They verified the work to be done. The crew, David Juan Hernandez and Gonzalo, were on time, work was excellent, on budget and they were very professional as well as courteous and personable. They were also conscious of using fresh, new pad under the carpet (vs an older remnant) as I have multiple allergies.I’ve done lots of remodeling. This company is heads and shoulders above the others I’ve used. Just call them.
Laura Flores
Laura Flores
03:24 01 Jul 19
MSS Cleaning did a great job cleaning our basement carpets! We had a black dog that shed a ton and had a few accidents - MSS used the pet treatment and you can’t tell there was ever a dog down there!! I also did some price comparison and they were very competitive. Also on time and professional. We will use them again in the future!
Karen Anderson
Karen Anderson
12:53 30 Jun 19
We had a great experience overall with MSS Cleaning. We hadn't cleaned our carpets for a few years, and primarily wanted some pet stains and odors removed from a few areas. After the cleaning session was done, we noticed a few areas where some pet odors/stains remained, so I contacted Alberto Salazar from MSS Cleaning, and he immediately scheduled a follow-up session to address those issues free of charge. Jose arrived a week later, explained how he was going to clean the specific pet odors/stains, and he immediately went to work. The stains and odors are all gone, and the carpet looks great! Highly recommend MSS Cleaning!
Houston Lowrie
Houston Lowrie
00:56 20 Jun 19
David did an amazing job stretching my carpet. Very professional as well. I would definitely use this company again. Thank you for the excellent job.
Kris Kirby
Kris Kirby
18:59 06 Jun 19
I called Tuesday I believe and they were able to come out two days later. Recently moved into our new home, new carpet and two new puppies that have been somewhat resistant to potty training. The smell was a bit much but MSS took care of that. Fast, friendly and efficient service! Will use them again in a couple months as I’m sure the docs will continue to have accidents or “on purposes!”
Holly Merry
Holly Merry
23:44 04 Jun 19
Very professional and did a great job cleaning our carpets. We also have two area rugs which they cleaned and also, offered to take back to their place of business for a more thorough cleaning (yes, for an additional charge) - a very nice contrast to our experience with another carpet cleaner who frequently advertises on KOA, who just told us they wouldn’t / couldn’t clean them.
Susan Hall
Susan Hall
14:58 28 May 19
I called MSS for the very first time on a holiday weekend and spoke with Alberto who was able to get his tech, Jason, out to an urgent bio hazard situation within the hour! It was a small job, but it was so important to us to get it cleaned up fast and right, which is EXACTLY what happened. Alberto and Jason were just great. Wow! I hope to get them onto our company's preferred vendor list so that we can use them more. GREAT EXPERIENCE.
Beverly
Beverly
13:09 24 May 19
Great job? Jason arrived on time the morning after a snow storm and covered the other floors carefully and then cleaned the large master bedroom carpet on the second florr and then the entire rec room in the basement. He got all the stains out and the carpet dried quickly. Perfect job. Thanks... we highly recommend MSS to everyone?
Jose Sandoval
Jose Sandoval
20:54 17 May 19
Guy actually showed up early (that's right "early ") went straight to work. Carpet looks great, good price. I couldn't be happier. Would have given them five stars, but I don't want them to get swelled heads.
Sabrina Antonio
Sabrina Antonio
20:47 03 May 19
David Juan was great! He arrived early to the appointment and went over everything they do for the cleaning especially for the pet treatment and cleaning in my basement. I highly recommend MSS cleaning service.
Jeff Giordano
Jeff Giordano
14:46 27 Apr 19
It was a pleasure working MSS Cleaning. They were able to work us into their schedule in less than 24 hours and they were very professional through the entire process. Our technician, Jason, was great to work with and he did a great job on our carpets. I will always use MSS Cleaning for our carpet cleaning needs!
Bob Hodges
Bob Hodges
20:02 13 Apr 19
David with MSS arrived right on time. He did a fantastic job on our carpets. I am very pleased with the results. The equipment looked nearly new and did a great job. The carpets dried in just a few hours. I will use MSS when it is time to clean the carpets again.
Dorothy Ward
Dorothy Ward
20:34 12 Apr 19
My carpet has never looked so beautiful! Couch was cleaned as well, looks amazing. I’m thoroughly pleased. Your company is my new go-to. David was professional, started immediately and did not stop until finished! Thank you, for the excellent job.
Michelle Krag
Michelle Krag
23:29 03 Apr 19
Amalio and Alberto did a fantastic job of first stretching and than thoroughly cleaning my 9 year old carpeting that was apparently very unprofessionally and hurriedly installed just before I bought my condo in 2009. Alberto did a great job of some minor repairs that we're also needed. They were both very courteous and professional and I would definitely recommend them and their great Service.
Haleigh Rohr
Haleigh Rohr
17:12 03 Apr 19
Incredible service. Had spot on my carpet, came in and got it done correctly the first time. I won't use anyone else in Denver. They are the best by far. Don't bother using anyone else. Friendly service, great communication and quick/efficient job.
Melani Shoop
Melani Shoop
01:03 28 Mar 19
Remarkable service for a quick-turnaround request. Alberto and Jason were conscientious, professional and easy to work with. We will definitely use MSS Cleaning for all our properties.
Kathleen Sinkovitz
Kathleen Sinkovitz
17:33 20 Mar 19
Great communication. Very fair charge. Unfortunately they could not resolve a stain issue in my carpet but they worked very hard to to that. Alberto was very polite and hard working. I would recommend them to my friends.
Doug Wiest
Doug Wiest
15:00 18 Mar 19
MSS notified us at every step of the way about the time of our cleaning, the name of the technician and when he would arrive. Our carpets are much cleaner than they were when cleaned by the last two companies we used. I highly recommend MSS.
tanya coreas
tanya coreas
02:44 11 Feb 19
Gilberto Perez-Martinez came out to my house and I explained what I wanted and why and he did exactly what I wanted and exceeded my expectations. Our carpet looks almost new and that’s a lot to say with 4 dogs and 2 cats. Id definitely re-book Gilberto with MSS cleaning again in the future Thank you
Samantha Stakel
Samantha Stakel
23:10 05 Feb 19
My favorite part about working with MSS is they always picked up the phone day and night and I never had to leave a message or play phone tag. Such a refreshing vendor to work with! They were also very flexible with our schedule and quick to respond to our issue!
Jordan Gover
Jordan Gover
15:14 04 Feb 19
It was super easy to work with MSS Cleaning. I liked being able to book online and they were flexible when I had to change the appointment time more than once. Gilbert was early/on time to our appointment and finished everything quickly.
Alex Kosel
Alex Kosel
20:01 01 Feb 19
These guys did a fantastic job! Carpet was in rough shape and they brought it back to life. Very reasonable price and very friendly service! Very helpful in providing recommendations and upgrades to the service, but not pushy. Would highly recommend!
Armando Espinosa-Naidoo
Armando Espinosa-Naidoo
23:45 30 Jan 19
I had to move out of my place in Westminster and needed my carpets professionally cleaned. Not only did I get a great price, I got a great cleaner, Gilberto! He was very nice and got my carpets cleaned and smelling fresh! If you need your carpets cleaned, please call this company!
John Esper
John Esper
21:59 30 Jan 19
Outstanding service and prices. The guys came in and did an amazing job. Very friendly and professional. Where to go MSS! 5 Stars!
Brittany Sarvadi
Brittany Sarvadi
22:14 21 Jan 19
Mike did an outstanding job cleaning my carpets. He was kind, respectful, knowledgeable and informative - communicative every step of the way. He gave me all of my options and his own recommendations. I felt I was able to make an informed decision on what products/services I chose. The end result was a higher quality than any carpet cleaning I have ever had done. My carpets look better than they did when I moved in! Thank you Mike and MSS! Won’t be choosing anyone else in the future.
Josh Firster
Josh Firster
02:43 11 Jan 19
Mike was pretty awesome. I thought the carpet was pretty much a waste but after a couple hours I thought Mike had replaced it. Looks great! And the stairs look better than ever. Very friendly and knowledgeable. Will be using them again!
Pamala Felderman
Pamala Felderman
01:30 06 Jan 19
Phenomenal experience from start to finish. Mike and Dave were on time, provided different options to get the most out of our budget. They worked so hard to get stains out and explained why if they couldn’t. They worked well as a team and were done with precision in a small time frame. I will not use another company again. Never had a red carpet/white glove experience like this. Thank you MSS Cleaning. We appreciate you!
JoAnn Ruehmann
JoAnn Ruehmann
22:46 28 Dec 18
Mss Cleaning did a great job of stretching our basement carpet after it had been rolled back for water damage. While at our house they also cleaned two area rugs. Good work and pleasant representative.
Tommy Karaffa
Tommy Karaffa
20:41 27 Dec 18
Mike did an incredible job! The Guarantee their work in the stand by it. My son had spilled red soda die on our new carpet they were able to remove the red spot it look good. But since it was brand new carpet we decided to patch it since we had leftover carpet from when it was installed. His patch job was flawless it looks like nothing even happened. I highly recommend MSS!
R Byrnes
R Byrnes
14:42 30 Nov 18
Gilberto has been to our house twice now to help with both stains and pet odor. He is always on time, professional and very personable. Prices have always been crystal clear from the start and the service has been great. We will continue to use and recommend MSS Carpet Cleaning Services 🙂
Tracie Schaefer
Tracie Schaefer
22:31 12 Nov 18
Andrew was a true professional, confident and delivered exactly what was promised. Our client had rust in new wool carpet and we were concerned about the removal. Not only did the rust come right out, but the technician was early, thoughtful and did all he could to protect the corners and work area. We will definitely be using them in the future!Tracie SchaeferDirector of OperationsMOTIF Design Solutions
Michelle Clock
Michelle Clock
21:24 29 Oct 18
MSS Cleaning did a thorough job cleaning and stretching my carpets. They went out of their way to ensure that I as happy. I highly recommend MSS Cleaning!
Patrick Porter
Patrick Porter
12:50 27 Oct 18
MSS was very easy to deal with and extremely professional. The communication was great. I would highly recommend this company.
Abby Sparks
Abby Sparks
18:12 26 Oct 18
Wonderful in every way. I checked out the competitors too, and have hired them for some sofas in the past, but MSS is WAY better! Thank you, guys for being so great in your work and for being affordable.
Michael Clark
Michael Clark
18:59 13 Oct 18
These guys were great! They fit us into their schedule quickly and took care of stains that other companies had struggled with. They easily removed a recent stain from computer ink as well.
dillon pyles
dillon pyles
14:44 27 Sep 18
MSS cleaning worked me in at the last minute and was prompt, very professional. They were able to get my carpet cleaned when I thought I was going to have to replace it. Great job!
Lindsey LiFari
Lindsey LiFari
18:53 24 Sep 18
MMS was very professional and accommodating! We have a puppy and they did an amazing job getting our carpets fresh and spotless again! I highly recommend and will be using them again!
Erik MacDonald
Erik MacDonald
23:44 18 Sep 18
Excellent service and communication! Andrew and his team were very accommodating with our last minute schedule changes and fit us in within a few days after we had to cancel our initial appointment due to an emergency. We had our basement carpet and a sectional sofa cleaned. The team called to let us know they were on their way and showed up a bit ahead of time. Gilbert and Alberto took their time and did an excellent job, they were careful with the hoses and equipment and encouraged us to check everything to make sure we were happy. Great customer service, friendly crew, great job, and reasonable pricing - I'll be using MSS Cleaning again.
Brenda Bomgardner
Brenda Bomgardner
17:29 14 Sep 18
The people at MSS were all good listeners so they understood exactly what I needed. They were flexible as I cahnged my mind on a couple of aspects in the job order. And the work they completed in stretching and cleaning my carpet was excellent.
Russell Thesing
Russell Thesing
20:33 13 Sep 18
Incredible service. The technician showed up promptly. He was very courteous and explained their approach to cleaning, removing stains, and odors. Their equipment is all new, clean, and well maintained. He was extremely thorough, worked hard, and the results are amazing. I have 2 Huskies and our carpet has never been cleaner. Highly recommend!
Sean Bennett
Sean Bennett
01:11 05 Sep 18
They send me updates consistently with confirmations of my appointment and update as to when I can expect my technician. The technician, Adrian, did an excellent job. I highly recommend them.
Miriah Frey
Miriah Frey
23:14 24 Aug 18
I had two couches cleaned, while the first time they came out was not the best experience or cleaning job, Andrew called me right away and set up another truck to come out and make it right. The two technicians that came out were very professional and did a great job! They are went above and beyond to fix the first job that didn’t go as well. Andrew explained to me that the first technician was more of a commercial guy stepping in to help when they were short handed and wanted to make my job right! I can’t say enough about how good the cleaning job was and how Andrew and his team made it right as soon as possible. They even cleaned my two throw rugs! I would highly recommend using them! Thanks MSS Cleaning!
max caward
max caward
23:21 10 Aug 18
Alberto was great! Ended up coming 30 minutes earlier than scheduled (which worked better for me) and then got completely done in AN HOUR. Awesome work. Cleaned the carpets of 4 dirty college rooms that I thought were uncleanable. Everyone needs to call these guys for your carpet needs!!!!
Jonathan Witt
Jonathan Witt
20:49 31 Jul 18
Alberto was awesome! He showed up on time and was very efficient in cleaning our apartment for move-out. Communication with MSS to get a quote, set up an appointment, and updates leading up to our cleaning was very quick and professional, and their quote beat the competition by 30%!
Shane Schnacker
Shane Schnacker
21:55 27 Jul 18
Awesome experience with this company they were on time and did a great job. Mike was our tech and he was fast and very honest about a piece of furniture that was unable to be done. So he simply took it off the To do list and didn’t waste out money. Thanks
Rachael Watton
Rachael Watton
17:59 25 Jul 18
Lucius was very professional and courteous. He shared the different options to clean our pet stained carpet and was not pushy with the higher priced option. He used the most cost efficient method that would get the job done. Recommend to anyone who has had pet accidents and needs the carpet cleaned!
David L. Owen, Jr.
David L. Owen, Jr.
17:36 14 Jul 18
We hired MSS Cleaning because of the ratings. We are not disappointed. Our daughter moved out with her 2 dogs. After MSS shampooed the carpet it looks like new again. Highly recommend this company.
Diana Vergano
Diana Vergano
14:05 25 Jun 18
MSS came and cleaned the carpets of our 4,000 sf office and did an amazing job. I called and got a quote the same day. Price was extremely reasonable, especially for the high quality of work. Service was scheduled within a week of quoting. Would definitely use again!!
Stephen Sahli
Stephen Sahli
02:48 12 Apr 17
I have become a customer for life. After awful experiences with other carpet companies, it was a breath of fresh air to find one with the customer service, reasonable prices and amazing cleaning that MSS performed. The company was very accommodating to my schedule, they gave me an actual service time (not a 3 hour window), the carpets look immaculate, and the technician (also the owner) treated our home with respect. My schedule actually changed the night before the appointment, and they were able to accommodate my schedule by coming over 30 minutes prior to the scheduled time. Just incredible.
Joslin Dunning
Joslin Dunning
04:26 06 Apr 17
We were getting ready to list our house and needed somebody to come out and clean carpets. The scheduling was easy and they were flexible with the different requests we had. They cleaned our bathroom tile and even cleaned our area rugs outside on the patio. They also brought in fans to help the carpet dry. Couldn't be happier with the service or the result!
Kerry Berlinger
Kerry Berlinger
03:43 29 Mar 17
My carpets were dirty. It was as if the owner that had my house before me had never cleaned the carpets. I was going to replace them, but MSS was recommended to me by my colleague. Alberto was great. My carpets are sparkling. He even came in and replaced some pieces that had bleach stains! Thank you!!!!
Rich Molpus
Rich Molpus
16:20 20 Mar 17
I've known the owner for more than a year and I amazed at his focus on his customers. MSS Cleaning has a great team and is the only cleaning service I would use due to the quality and confidence I have in them. It's refreshing to see a business that takes pride in their work and overall operations.
Larry Stone
Larry Stone
18:52 13 Mar 17
As a 25 year owner of a high end retail rug store in Colorado, I am very impressed with Andrew's knowledge and service. His knowledge extends to his managers and employees. I rest assured in his team because of his leadership in his company. First of all, he and his staff knows how to take care of cleaning many different materials in my home and business. They do an amazing job! They are on time and target to meet my needs. They work with great respect for my property and I feel most confident in trusting this team.I highly recommend MSS CLEANING
David Apel
David Apel
20:49 29 Dec 16
I submitted my request for a quote just yesterday morning (12/28). Andrew replied before I could even believe he received the request! His price was reasonable and he was able to fit me in today which I thought was fantastic. His tech Alberto called ahead of time to confirm and arrived right around the time I scheduled. He cleaned a basement sofa for me (original request). He also cleaned my family room carpet and portions of 2 microfiber sofas in my family room - it all turned out amazing! Alberto even cleaned part of my living room carpet where we had moved the basement sofa to be cleaned! I have also had some issues with my new-ish kitchen floor and both Andrew and Alberto have been so helpful troubleshooting solutions. I already scheduled them for next week to take care of that issue, per the plan we came up with. I will be using MSS cleaning for other projects in my house in the future - they were prompt, reliable, reasonable and helpful. What more could you ask for?
Dan Tetsell
Dan Tetsell
21:07 16 Dec 16
MSS Cleaning exceeded expectations. Affordable, professional and the quality of work is the best I've seen. Could not recommend highly enough!
John Kutac
John Kutac
22:44 12 Dec 16
So, I've used Andrew twice now and I can't say enough about him and his team. I know his company does big jobs so I was initially worried about the relatively small tasks I needed done.It was no problem at all. They were timely, effective and professional. There was a small mishap with an item but Andrew went well above and beyond to make it right.Would highly recommend them and will definitely use them again.
Lauren Horsman
Lauren Horsman
15:23 17 Nov 16
We had a terrific experience with Andrew and all of Metrosource Services! They are extremely professional, friendly, prompt and their work is very thorough! Our (cream/white) carpets were an absolute mess and I desperately needed them cleaned before hosting Thanksgiving. Andrew scheduled us right away and walked me through the entire process. After the carpets were cleaned, I had some questions about spot treatment before getting out carpets cleaned again next year. He recommended some products and even dropped off a bottle of spray to try! I will definitely use Metrosource again next year!!
Stella Kratzer
Stella Kratzer
02:57 15 Sep 16
Metro Source Services came by and deep cleaned 3 carpeted bedrooms, 3 tiled areas, and one large shag rug. The difference was night and day!! They came with commercial grade heavy duty equipment, even for our small job. It was fast and efficient. Alberto did an amazing job! Would immediately recommend them!